Privacy policy

Introduction

Welcome to Zlixy, operated by Zlixy.

This Privacy Policy describes how Zlixy (the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

What We Collect

We may collect the following information:

• Full name
• Contact information, including email address, phone number, and physical address
• Demographic information such as zip code, preferences, and interests
• Payment information (processed securely through our payment processors)
• Order history and product preferences
• Device information and browsing activity on our site
• Other information relevant to customer surveys and/or offers

What We Do With The Information We Collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping and order processing
• Improving our products and services based on your feedback
• Sending promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided
• Contacting you for market research purposes via email, telephone, or mail
• Customizing the website according to your interests and preferences
• Processing payments and preventing fraud
• Fulfilling our legal obligations, such as calculating taxes
• Resolving disputes and troubleshooting problems

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Secure socket layer (SSL) technology
• PCI DSS compliance for payment processing
• Limited employee access to personal information

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, preferences, and tastes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our site in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Types of Cookies We Use

1. Session Cookies: Temporary cookies that expire when you close your browser. They enable the website to remember you as you navigate between pages.
2. Persistent Cookies: These remain on your device until they expire or you delete them. They help us recognize you as a returning visitor.
3. Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences and settings.
4. Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
5. Advertising Cookies: These cookies are used to make advertising messages more relevant to you and your interests.

Specific Cookies We Use

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.

Complaints

If you wish to make a complaint, please contact us using the contact details provided below. If you are not satisfied with our response, you may lodge your complaint with the relevant data protection authority.

Control of Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Info@zlixy.store

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Children’s Privacy

Our services are not intended for and may not be used by children under the age of 13. We do not knowingly collect information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately.

Contact Us

Store Name: Zlixy
Business Address: 30 Elsie Dr, Manchester, CT 06042, United States
Phone number: +1 (341) 212-4796
Email: Info@zlixy.store
Business Hours: Monday to Friday 9:00 AM – 5:00 PM (GMT-05:00, EST)
Order Cut-off Time: Orders placed before 5:00 PM EST are processed same-day